eMortgage Updates Due to COVID-19

This lender letter provides information on changes related to remote online notarizations (RON) and use of Power of Attorney resulting from COVID-19.

Also, read about temporary flexibilities for closing processes using remote ink-signed notarization (RIN).



What’s the difference between a hybrid and full eClosing?

Electronic closings (eClosings) can occur in different ways. Take a closer look at hybrid and full eClosings with remote online notarization (RON).



Give borrowers the ability to close on a loan from anywhere.

If you’re looking to offer alternatives to in-person closings, read our FAQs for information on eClosings, eSignatures, remote online notarization (RON), and more.



You can execute an eNote in all 50 states.

Over 85% of the US population lives in a county with eRecording capabilities. Join the digital mortgage movement today.



WHY eMORTGAGE?Potential Benefits

Remote working changes the way we do business. Borrowers need digital closing options. Fannie Mae supports many digital mortgage solutions, including full eClosings, hybrid eClosings, and full eClosings using remote online notarization (RON).

Save time and money

Save Time and Money

Reduce cycle time and cut costs associated with generating and managing paper documents.

Empower borrowers

Empower Borrowers

Borrowers can more easily review loan documents in advance, which helps create an informative, efficient closing process.

Empower borrowers

Improve Data Quality

Improve data quality and reduce or eliminate missing documents and signatures in the closing package.

Empower borrowers

Close Digitally

eNotes can be electronically signed in all 50 states. As of March 2020, more than half the states have passed some form of RON legislation or authorized its acceptance.


Does Fannie Mae accept eSignatures, eClosings & remote online notarization?

Yes. Selling Guide A2-5.1-03 describes all of our other policies related to electronic records, signatures, and notarizations. Note that electronic signatures are permitted under the terms of the Selling Guide but promissory notes may not be signed electronically unless the promissory note is an electronic note sold in accordance with A2-5.1-03. Lenders seeking to service or deliver eNotes must seek approval. Please see our Lender Letter 2020-03 for additional information on RON.

What is an eClosing?

An eClosing (electronic closing) takes place when some (or all) of the closing documents are signed electronically. eClosings produce eMortgages only if the promissory note is signed electronically. While not all eClosings produce eMortgages, all eMortgages produced are the product of eClosings.

What is remote online notarization (RON)?

A remote online notarization (RON) happens when the signer is not in the same physical location as the notary. In a RON transaction, live two-way audiovisual technology (such as a webcam) is used to complete a notarial act.

How does remote online notarization work?

Both the signer and Notary must access a RON platform where documents are uploaded. The technology must provide audiovisual capabilities so the notary and borrower can see and hear each other. Once the notary verifies the signer’s identity, the signer and notary both sign the document electronically, and the notary affixes an electronic seal.


eNote volumes are exploding as organizations embrace eMortgage to streamline their processes and offer a better borrower experience. Explore interactive content to find out how the industry has progressed in recent years, learn about impacts these technologies are having on business, and read testimonials from industry stakeholders.



eMortgage Glossary

What is an eMortgage?

An eMortgage (electronic mortgage) is a loan that originates upon the creation and execution of an eNote (electronic promissory note) during an eClosing. The loan is then transferred and stored electronically.

For additional eMortgage terms, visit the eMortgage Glossary.

eMortgage Learning Center

Find a comprehensive list of training resources including job aids, checklists, frequently asked questions, and more in the eMortgage Learning Center.

eMortgage Readiness Checklist

How do I know if I'm ready for eMortgage?

The eMortgage Readiness Checklist outlines key steps toward adopting the digital mortgage process and will prepare you for selling and servicing eMortgages with Fannie Mae. Use it to assess readiness and track your progress.

eMortgage Calculator

Use the Fannie Mae eMortgage Calculator to evaluate the potential benefits of an eMortgage process for your business by comparing paper vs. electronic mortgage options. Test these scenarios:

  • Pre-close and close operational expenses
  • Warehouse funding and related costs or funding details (if you self-fund)
  • Delivery/Funding operational expenses
  • Additional eMortgage production volume multiplier benefits
  • Benefit from the ability to settle earlier

Not sure about how to use the eMortgage calculator? Check out this demo video.

Next steps


Use the eMortgage Readiness Checklist to review key steps toward adopting a digital mortgage process. This checklist will prepare you for selling and servicing eMortgages with Fannie Mae.


Identify, assess and select vendor partners. The list below provides options for various technology service providers:

  • Document Provider
  • Closing Platform
  • Vault

Technology Solution Provider (TSP) List

eVault Technology Solution Provider (TSP) List


New to MERS®?
Enjoy one seamless integration to become a System Member and an eRegistry Participant.

Already a MERS® System Member?
Sign an addendum to integrate with the MERS® eRegistry.

MERS eMortgage Video

MERS® eRegistry FAQs


Fund faster with an approved Warehouse Bank (WHB) that funds eNotes. Find e-capable Warehouse Bank (WHB) options on the list below:

Warehouse Lenders Funding eNotes


Verify your servicer can support eNotes. Find servicing options on the list below:

eNote Servicer & Sub‑Servicers

Start delivering eMortgages to Fannie Mae today!


Start delivering eMortgages to Fannie Mae today!



“With eClosings, it’s easier for homebuyers to go over all the numbers and any discrepancies beforehand. That has been phenomenal.”
Read more

EJ Vick
Real Estate Broker with John L. Scott - Emunclaw

“The company recouped the cost it spent to implement a digital closing process in just three months.”
Read more

Jeff Bode
President-owner at Mid America

“In post-close & delivery, we save about 45 minutes to an hour across all the departments who touch the file.”
Read more

Michael Jones
Chief Financial Officer at Thrive Mortgage

“Within three years, I think [eMortgage] will be normal and people will wonder why we did it any other way.”
Read more

Brenda Usher
Chief Operations Officer at Land Home Financial Services

Still have questions? Contact the Fannie Mae eMortgage Team